Your Privacy is Our Priority

Privacy Policy — gamb

Find out clearly how your personal information is collected, why it is used, and how it is kept secure — with full transparency.

Introduction

Last updated: 14 October 2026

Gamb takes the privacy of its users seriously. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use the gamb website, mobile app, or any of our services.

By using the gamb platform, you agree to this Privacy Policy. We commit that your data will never be sold to third parties or shared without your authorization.

Please Note: For any questions or concerns, please reach out to our support team. We are available 24/7.

Our Privacy Commitment

SSL Encryption

All your information is protected with 256-bit SSL encryption. No third party can access your data.

Personal Controls

You can view, edit, or request deletion of your data at any time.

No Selling

We never sell your information to third parties. Your privacy is the foundation of our business.

Minimal Collection

We only collect information that is necessary to provide our services. No unnecessary data is gathered.

No spam

No marketing messages will be sent without your consent. You can unsubscribe at any time.

Limited retention

Your information is only retained for as long as necessary. Data is deleted once legal obligations have been met.

1. What information is collected

1.1 Identity information

We collect the following information when you register:

  • Full name and date of birth
  • Email address and mobile number
  • Home address and area code
  • National ID or passport number (for KYC verification)

1.2 Financial information

Information required to process a transaction:

  • Payment method details (mobile banking account number, last four digits of bank account)
  • Deposit and withdrawal history
  • Transaction date and time

Warning: gamb will never ask for your full bank password or PIN. If you ever receive such a request, please contact us immediately.

1.3 Technical information

Information collected automatically while using the platform:

  • IP address and device type
  • Browser version and operating system
  • Login and logout timestamps
  • Page visit and click data
  • Geolocation data (if permission is granted)

2. How information is collected

Gamb collects information from a variety of sources:

Source of collection Data Types Purpose
Registration Form Name, email, phone number Account Creation
KYC Process ID document, photo Identity Verification
Payment Gateway Transaction Data Financial Services
Cookies & Trackers Browsing Behavior Experience Improvement
Support Chat Subject of Conversation Service quality improvement

3. How information is used

3.1 Service delivery

Your information is primarily used to deliver and improve our services:

  • To complete the account registration and verification process
  • To process deposit and withdrawal transactions
  • To display betting history and results
  • To provide customer service and support
  • To offer relevant bonuses and promotions

3.2 Ensuring security

Your information is used to prevent fraud and maintain platform security. Automated systems are in place to detect suspicious activity and keep accounts protected.

3.3 Legal compliance

Information may be used or disclosed in compliance with applicable laws to meet regulatory requirements and prevent financial crimes.

Our Assurance: Your personal information is never used to sell advertising to third parties.

4. Data security measures

4.1 Technical security

Gamb uses industry-standard security technologies:

  • TLS/SSL Encryption: All data transmissions are encrypted
  • Firewall Protection: Unauthorized access is blocked
  • Two-Factor Authentication (2FA): An extra layer of security for your account
  • Regular Security Testing: Periodic audits to identify vulnerabilities
  • Data Masking: Sensitive information is partially masked

4.2 Organizational security

Alongside our technology, we maintain strict internal policies. Only authorized personnel can access the information they need, and all staff have signed confidentiality agreements.

4.3 Steps in the event of a data breach

In the event of a data breach, we will notify affected users within 72 hours and take immediate action.

5. Data sharing policy

5.1 When we share information

Gamb may share information only in the following limited circumstances:

Service provider

Only the necessary data is shared with payment processors and technology partners.

For Legal Requirements

Information may be disclosed in response to a court order or a lawful request from a regulatory authority.

Fraud Prevention

Limited information may be shared with financial crime prevention authorities.

With Your Consent

Information may be shared with specific third parties if you have given your explicit consent.

5.2 What we do not do

  • We do not sell data to advertisers
  • We do not share data with marketing companies without your permission
  • We do not share any information with competing companies
  • We do not disclose personal information on social media platforms

6. Cookies & tracking

6.1 What are cookies

Cookies are small data files stored in your browser. They help improve your experience and ensure the platform functions correctly.

6.2 Types of cookies

Types of Cookies Purpose Duration
Essential Cookies Maintaining login sessions Until end of session
Functional Cookies Remembering language and preferences 1 year
Analytics Cookies Usage Statistics 6 months
Security Cookies Fraud Detection 30 days

6.3 Cookie controls

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may limit the functionality of the platform.

7. User rights

Gamb gives every user full control over their personal information:

Right to Access

You can request a copy of all information we hold about you.

Right to rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request that your data be deleted under certain conditions.

Right to Restrict Processing

You can request that the processing of your data be restricted in certain circumstances.

Right to Portability

You can receive your data in a machine-readable format.

Right to Object

You have the right to object to the use of your data for specific purposes.

To exercise any of these rights, please contact us. We will respond within 30 days.

8. Data retention period

We do not retain your information longer than necessary:

  • Account Information: For the duration of the active account and 5 years after closure
  • Financial Transactions: 7 years after the last transaction (as required by law)
  • Cookie Data: 6 months to 1 year
  • Support conversation: 2 years
  • Log Files: 90 days

Once the retention period ends, data is securely deleted or anonymized.

9. Minor protection

Gamb strictly does not provide services to anyone under 18. As outlined in our Privacy Policy:

  • Age is verified at the time of registration
  • We do not knowingly collect any information from minors
  • If it is found that a minor's information has been collected, it will be deleted without delay

If you believe a minor is using gamb, please notify us immediately.

10. Policy changes

Gamb may update this Privacy Policy from time to time. For significant changes:

  • Notification will be sent by email
  • A notification banner will be displayed on the platform
  • You will be notified at least 30 days before any changes take effect

Continued use of gamb after any changes indicates your acceptance of the updated policy.

Enjoy gamb safely

Join now with your privacy protected and enjoy the best gaming experience.

Register Now Log In
বাংলা